Refund & Cancellation

We provide custom, project-based digital engineering services. Because work is bespoke and delivered against agreed milestones, refunds and cancellations are handled per engagement rather than as off-the-shelf product returns.

Most engagements begin with a deposit or advance that reserves our team's time and covers discovery and initial work. Deposits are generally non-refundable once work has commenced, except where required by law or expressly stated in your agreement.

You may cancel an engagement by providing written notice. You will be billed for all work completed and any non-cancellable third-party costs incurred up to the cancellation date. Any prepaid amounts beyond that are eligible for refund as described below.

We may cancel an engagement if it cannot proceed reasonably — for example due to non-payment, lack of required inputs, or scope that falls outside what was agreed. In such cases you are billed only for work delivered up to that point.

Refunds, where applicable, are limited to prepaid amounts for work not yet performed, less any deposits, completed milestones and third-party costs already incurred. Completed and accepted deliverables are not refundable.

To request a refund, contact us in writing at admin@invinciblepros.com with your engagement details. Approved refunds are processed to the original payment method, typically within 7–14 business days, subject to your payment provider's timelines.

The following are generally non-refundable:

• Work already completed and accepted.
• Deposits once work has commenced.
• Third-party costs, licenses or subscriptions purchased on your behalf.
• Time-based or retainer work already performed.

We may update this Refund & Cancellation Policy from time to time. Changes are posted on this page with a revised “Last updated” date.

For any questions about cancellations or refunds, contact us at admin@invinciblepros.com or +91 8700025535.